Shipping policy

Thank you for shopping with Hirstjewellery. We want to make sure your order reaches you safely and on time.

Processing Time All orders are processed within 3–5 business days. Orders are not processed or dispatched on weekends or bank holidays. If we are experiencing a high volume of orders, processing may take a little longer. We'll keep you updated if there are any delays.

Shipping We offer free shipping on all orders within the UK. Once your order has been dispatched, you will receive a confirmation email with any relevant tracking information.

Delivery Times Estimated delivery times will vary depending on your location and the shipping method used. Please allow additional time during busy periods such as Christmas and Valentine's Day.

Damaged or Lost Items If your order arrives damaged or does not arrive at all, please contact us as soon as possible at the details provided in our Contact Information policy so we can resolve the issue for you.